Staying in touch with your users
February 18, 2006
It seems like Yahoo! team blogs are popping up all over the place. Personally, I think it’s great. Yahoo! is a big company now. These blogs help the product teams to stay in touch with the users. I think as companies grow larger, the connection between the users and the development team can easily be lost. Development teams become insulated by all of the support channels larger companies put into place. Users sometimes feel the support channels are black holes.
The team blog provides an opportunity for the development team to tell the users some of what’s going on. What neat, new things have been released. Why is something broken? Responses to news articles. Upcoming public events. And more.
With that in mind, here’s a list of all of the Yahoo! team blogs I was able to find.
- Yahoo! Search Blog
- Yahoo! News Sandbox
- Yahoo! Music Blog (my favorite team blog)
- Yahoo! User Interface Blog
- FlickrBlog
- del.icio.us blog
- Yahoo! Web Services Blog (kind of pathetic lately, sorry Jeffrey)
- Yahoo! Mail Updates (really pathetic…and sad because I work on mail)
If you know of other Yahoo! team blogs that I missed, let me know. On a related note, here’s a list of some Yahoo! employee blogs (nowhere near complete) compiled a while ago.
Entry Filed under: Yahoo!. .
1.
Ward | February 19, 2006 at 7:54 am
Hey Ryan, any idea when you guys are going to fix the “send feedback” link under the help dropdown? I’ve been trying to send in a problem I’m having, but that link never works anymore.
The problem I’m seeing has seem to come up after the last update to Ymail Beta. In Firefox, on both Mac and WindowsXP, I can’t fully see the last message in any given box. It’s hard to explain, so shoot me an email and I’ll send you a link to a screen grab and try to explain more. Or you can catch me on Ymessenger during the day most of the time.
2.
Guillaume | February 19, 2006 at 8:07 am
few more you’ll also find
Yahoo Answers team
http://blog.360.yahoo.com/y_answrs_team
Yahoo 360 team
http://blog.360.yahoo.com/product_360
Yahoo! My Web team:
http://www.ysearchblog.com/myweb/
3.
Ryan | February 19, 2006 at 9:35 am
Ward, both the message scrolling thing in Firefox and the feedback link are known problems.
4.
Ryan | February 19, 2006 at 9:35 am
Excellent, thanks Guillaume!
5.
Chris Price | February 19, 2006 at 10:05 am
Ward,
Here is the real link – just bookmark it:
http://feedback.mail.yahoo.com/betafeedback_mailbeta
Chris.
6.
Ward | February 19, 2006 at 11:13 am
thanks guys. great work so far on the new ymail. love it. now just make it work faster.
7.
Fabio | February 20, 2006 at 10:56 pm
Hi Ryan, do you know some place to send feddback to the yahoo finance team?
Thanks
8.
Ryan | February 21, 2006 at 9:50 am
Fabio, if you’re a Yahoo! Plus user, go to http://finance.yahoo.com/ and scroll to the bottom. There’s a “Send Feedback” link.
Unfortunately, it doesn’t look like they surface feedback for non-plus users. Lame.
9.
Fabio | February 22, 2006 at 12:11 pm
Thanks Ryan, Yahoo Finance is a great service. It’s a pity not to be able to stay in touch with the team.
10.
Jeffrey McManus | February 23, 2006 at 2:29 pm
http://developer.yahoo.net/blog/
11.
Ryan | February 23, 2006 at 6:54 pm
YAY!!!